I am delighted to share that my experience with Shah was outstanding. His prompt responses and commitment to exceeding expectations greatly facilitated the entire process. His level of professionalism and dedication is truly commendable.
A special thank you to Youssef from the Serena office who helped us find our place and was very helpful and prompt from the beginning to the end and even after we took possession of the property. A great guy to deal with on a personal and professional level and always available to assist and goes above and beyond. Thank you, Youssef!
Hany El Gheriani
I had the pleasure of giving my property to an agent (Juan Valkenborgh) working for the Serena Office (Aqua Properties) and within just 2 weeks he managed to secure a tenant for me. The complete process was smooth and he was informative throughout the full course; went above giving me a hand while I was overseas to be at the property for some fittings. I could not have asked for any more. 💯🙏🏽
Very happy with this business and agent !
I got guidance from a very friendly agent named Juan Valkenborgh.
Very professional and understanding of a clients needs. He helped me every step of the way. I would recommend his service to anyone that is looking for guidance for their first Dubai Lease or Deal!
Vegter De Vries
Youseff and Yolla from the Serena team were great to work with. Went above and beyond their agency scope to help us get settled and explain processes to us. We appreciated the support and punctuality. Would recommend.
As you are aware, moving residences can be a very stressful experience, but Youssef is your man!
Always available to answer questions and take care of any issues you might have. Patience and desire to go above and beyond to assist me throughout the process truly distinguish you as a top-notch real estate agent.
Always optimistic and enthusiastic, even when things didn't go as planned. What could have been a very difficult situation was made much more manageable.
I'm so grateful for everything you've done. I would not hesitate to recommend Youssef Ramlawi to anyone who is looking for a property agent.
Thank you again for everything.
Fantastic team of Aqua in Serena. Specially Abdul Qudoos to make the deal so fast and clear. From showing of villa to on boarding was a good experience.
Shahmir had been extremely helpful and professional. He helped me to buy and register the property with ease and he took care of all the administrative legwork. Highly recommend him.
Dr. Senthil Kumar Kaliappan
I had a very good experience with Aqua Properties, agent Shahmir and assist of Youssef, they supported a lot since the beginning till I finalized the process of purchasing. I really recommend their services!
I would like to express a word of thanks to Mr.Shah from Aqua who assisted, visited, brief, through the process of handling over the keys, (deep clean, a/c maintenance)
I recently became a tenant for an apartment through a listing of this agency. I have been very pleased with the smooth process especially with Shah who has been a great support in providing all my requirements and ensuring I get the best service available. Always reachable even on weekends, answering to all my questions and demands making sure I am fully satisfied.
Strongly recommend Aqua Properties and if you’re lucky you will get Shah as the assigned agent for you.
Thank you so much